CANCELLATION POLICY – We kindly request a notice of 24 hours in advance for any appointment cancellations. Failure to provide this notice via email, phone or through the online booking service, will result in the imposition of the full cost associated with your scheduled session. It is important to be aware that missed appointments are not covered by extended health insurance plans or ICBC.
To cancel an appointment:
- For cancellations made with advanced notice (24 hours or more), we are able to process cancellations via email, phone or through the online booking service on our website.
- If you need to cancel with less than 24 hours’ notice, please reach out to us via phone at (778) 881-5027.
